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Welcome to Happy Place County Hospital!

You are River, a brand-new dietitian in your first year of work. Your Clinical Nutrition Manager (CNM) has asked you to evaluate how well the facility is doing with malnutrition care and to propose improvements. Your goal: Improve workflow, boost teamwork, and help raise the facility’s Malnutrition Care Score (MCS), a quality measure that shows how well the team screens, assesses, diagnoses, and treats malnutrition. Each decision you make will either move the story closer to success or derail progress. Ready? Let’s go!
35Questions
  • 1
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  • 2
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  • 3
    On your first day of this project, you notice malnutrition risk screenings are often delayed until several days after admission, and sometimes never completed.
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  • 4

    Correct!

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  • 5

    Incorrect. 

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  • 6
    During a staff huddle, several nurses mention that malnutrition screening feels like "extra work" and not a priority compared with other tasks. This attitude may lead to inconsistent screening compliance.
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  • 7

    Correct!

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  • 8

    Incorrect. 

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  • 9
    As you review the EHR, you see RDN chart notes such as “protein-calorie malnutrition” and “wasting disease,” as well as some that use standardized NCP terms. This inconsistency confuses providers and makes MCS scoring harder (MO2: Nutrition Assessment).
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  • 10

    Correct!

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  • 11

    Incorrect. 

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  • 12
    Later that week, you discover that physicians sometimes diagnose malnutrition on their own without reviewing the RDN’s PES statements. This creates discrepancies between clinical providers (MO3: Provider Malnutrition Diagnosis).
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  • 13

    Correct!

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  • 14

    Incorrect. 

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  • 15
    When reviewing additional data collected, you notice that the score for MO2 Nutrition Assessment is higher than the score for the MO4 Nutrition Care Plan. You know, RDNs typically document using ADIME, and if there is a nutrition diagnosis, there is usually a care plan. What could be the reasons behind this discrepancy? (select all that apply)
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  • 16

    Correct!

     

    • The RDN is using free text to document the care plan
    • The template is not correctly linked to the appropriate terminology
    • There is no intervention (care plan) section developed in the template
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  • 17

    Incorrect. 

     

    Correct Responses: 

    • The RDN is using free text to document the care plan
    • The template is not correctly linked to the appropriate terminology
    • There is no intervention (care plan) section developed in the template
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  • 18
    At this point, you have worked with your CNM to discuss your department’s needs with leadership, nursing, and medical staff. With the goal of implementing the MCS measure in your facility, what are the possible high priority actions you should take? (select all that apply)
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  • 19

    Correct!

     

    • Work with nursing to support processes to improve malnutrition screening compliance
    • Advocate with leadership to support the process improvement steps to complete MCS implementation
    • Collaborate with RDNs to develop standardized EHR templates and drop-down menus for documentation
    • Work with IT staff to implement templates developed and map key terminology to the correct codes (SNOMED, ICD-10, etc.)
    • Advocate for NFPE training workshops and refresher sessions for RDNs
    • Engage medical provider leadership to add EHR alerts for provider-RDN diagnosis alignment
    • Develop a triage system for high-risk patients to prioritize malnutrition care
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  • 20

    Incorrect. 

     

    Correct Responses:

    • Work with nursing to support processes to improve malnutrition screening compliance
    • Advocate with leadership to support the process improvement steps to complete MCS implementation
    • Collaborate with RDNs to develop standardized EHR templates and drop-down menus for documentation
    • Work with IT staff to implement templates developed and map key terminology to the correct codes (SNOMED, ICD-10, etc.)
    • Advocate for NFPE training workshops and refresher sessions for RDNs
    • Engage medical provider leadership to add EHR alerts for provider-RDN diagnosis alignment
    • Develop a triage system for high-risk patients to prioritize malnutrition care
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  • 21
    You have completed some process improvement steps, and your CNM now asks you to present your findings and improvements to leadership. To gather that information, you need to select the correct data to track and report on to show your team’s progress.
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  • 22

    Correct!

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  • 23

    Incorrect. 

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  • 24
    During a team meeting, your CNM asks you to present your findings; however, you notice the tension in the room. When presenting, you ask the team about what's holding them back. They share that limited EHR training, inconsistent NFPE skills, and heavy workloads make it hard to complete all the steps in their workflow.
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  • 25

    Correct!

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  • 26

    Incorrect. 

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  • 27
    After piloting your changes for a month, you crunch the numbers: ●       Screening compliance ↑ by 20% ●       Consistency in documentation ↑ by 30% ●       Provider-RDN agreement ↑ by 30% ●       MCS score improved from 65% → 82% Now leadership asks what you’ll do next.
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  • 28

    Correct!

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  • 29

    Incorrect. 

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  • 30
     After implementing new NFPE training and EHR templates, you see improved compliance for a few weeks. However, by the third month, documentation rates begin declining again.
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  • 31

    Correct!

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  • 32

    Incorrect. 

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  • 33
    Leadership asks you to present your project outcomes to the hospital’s Quality Committee. You know they’ll want to see both clinical and financial impacts.
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  • 34

    Correct!

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  • 35

    Incorrect. 

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